Discontinue of Personal Banking Deposits/-i and Investment Hardcopy Statements
Hong Leong Bank (“HLB”) and Hong Leong Islamic Bank (collectively referred to as “the Bank”) is dedicated towards making a greener future. In our journey to embrace environmentally friendly policies, we will no longer be sending hardcopy statements for all Personal Banking Deposits/-i and Investment products, effective 1 November 2021.
As always, we look forward to serving you better and we thank you for your continuous support. Lets help keep our environment green.
Why switch to e-Statements?
![go green body1](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/go-green-body1.jpg)
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Start getting your e-Statements via
![hlb connect](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/hlb-connect-logo.jpg)
With HLB Connect Online Banking & App, you can:
![go green body4](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/go-green-body4.png)
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How to download e-Statements via HLB Connect Online Banking & App?
![download](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/download.jpg)
![download app banner](/content/dam/hlb/my/images/News_Updates/discontinue-hardcopy-statements/download-app-banner.jpg)
![dl app 1](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/dl-app-1.jpg)
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![dl app 3](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/dl-app-3.jpg)
How to subscribe for Email Statements (Individual and Sole Proprietor only)?
![tickemail](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/tickemail.jpg)
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Hardcopy Statement Fees & Exemptions
Product | Deposits/-i |
---|---|
Statement of Account |
All personal banking account holders can download their e-Statements via HLB Connect Online Banking & App free-of-charge or subscribe for Email Statements of which they will receive their e-Statements at their registered email address free-of-charge. |
Who is exempted from migration to e-Statements? |
The following groups are exempted from the migration to e-Statements:
*Exemptions are subject to customer’s self declaration via HLB Branches/Contact Centre |
Will I still receive Hardcopy Statements? |
Hardcopy Statements are only available upon request. |
How do I request for the Hardcopy Statements? |
For Hardcopy Statements request, visit your nearest Hong Leong Bank branch or call our Contact Centre at 03-7626 8899. |
Required information for the request for the Hardcopy Statements? |
|
![register](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/register.jpg)
Before you begin, you will need:
- A mobile number registered to receive online/mobile banking Transaction Authorisation Codes (TAC).
- Temporary ID is required for the following customers:
1. Current Or Savings Account holders without Hong Leong Debit Card
2. Fixed Deposits Accountholders
Please visit any HLB Branch to update your mobile number or request a Temporary ID.
![register step1](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/register-step1.jpg)
![register step2](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/register-step2.jpg)
![register step3](/content/dam/hlb/my/images/News_Updates/discontinue-of-personal-banking-deposits-i-and-investment-hardcopy-statements-2021/register-step3.jpg)
You will be part of a larger segment of citizens supporting our environment whilst receiving the following benefits:
- View your historical statements online anytime, anywhere
- e-Statements are password protected and more secure
- Receive your e-Statements faster than normal post, and no more lost statements
- View your daily outstanding balances and transactions from HLB Connect Online Banking & App