Block your card(s) immediately when it is Lost or Stolen.
How to report Lost/Stolen Card & Fraud via Connect Online Banking?
Step 1: Log in to Connect Online Banking
Step 2: Go to ‘Other Services’
Step 3: Go to ‘Report Lost / Stolen Card & Fraud’
Step 4: Follow instructions to complete steps
How to report Lost/Stolen Card & Fraud via Connect Mobile Banking?
Step 1: Swipe to your account or Credit Card page and tap your card
Step 2: Tap ‘Services’ and select ‘Report Lost/ Stolen Card & Fraud’
Step 3: Select Debit/Credit Card
Step 4: Report lost or block card