HLB ESSENTIAL Credit Card Revision effective 3 February 2025
Kuala Lumpur, 13 January 2025
Dear Valued Cardholders,
Effective 3 February 2025, there will be revision on the HLB Essential Credit Card features. The revisions will include:
- Earn unlimited cashback
- Revision of the cashback structure as per Table 1 below
A. Revision of Essential Credit Card Cashback Structure
Table 1
Eligible Transactions* |
Eligible Merchant Category Codes (MCC), Merchants and/or Transactions |
Total Monthly Spend (Posted Eligible Transactions) & Cashback Entitlement |
Monthly Capping |
|
|---|---|---|---|---|
RM3,000 and below |
Above RM3,000 |
|||
Insurance |
|
0.50% cashback
|
0.50% cashback
|
Unlimited
|
Retail Shopping |
|
0.50% cashback
|
1.00% cashback
|
|
Travel |
|
0.50% cashback
|
1.00% cashback
|
|
Others Spend |
|
0.20% cashback
|
0.20% cashback
|
|
*Note: “Eligible Transactions” mean the transactions set out in Table 1 above but shall EXCLUDE all Government, JomPAY and/or FPX transactions, Cash Advances, Quasi Cash (betting and gaming related transactions), Quick Cash (“QC”), Quick Cash One-Time Fee (“QC OTF”), Flexi Payment Plan (“FPP”), Balance Transfers (“BT”), Finance Charges, Late Charges, Annual Fee Payment and QR Pay Transactions made via HLB Connect App.
FAQ
Q: How is the cashback calculated?
A: Below are two (2) scenarios of different customer spending in a statement month.
Scenario A: Customer spends more than RM3,000 in a statement month
Eligible Transactions |
Amount (RM) |
Cashback Calculation (RM) |
Total Cashback (RM) |
|---|---|---|---|
Insurance |
1,000 |
1,000 x 0.5% = RM5 |
5.00 |
Retail Shopping |
600 |
600 x 1% = RM6 |
6.00 |
Travel (e.g. Agoda etc) |
1,000 |
1,000 x 1% = RM10 |
10.00 |
JomPAY |
200 |
Not Applicable |
0.00 |
Others (Dining, Groceries, Petrol) |
600 |
600 x 0.2% = RM1.20 |
1.20 |
Monthly Eligible Spend |
3,200 |
22.20 |
For clarity, JomPay is not eligible for the Cashback as stipulated under section A above.
Scenario B: Customer spends less than RM3,000 in a statement month
Eligible Transactions |
Amount (RM) |
Cashback Calculation (RM) |
Total Cashback (RM) |
|---|---|---|---|
Insurance |
500 |
500 x 0.5% = RM2.50 |
2.50 |
Retail Shopping |
500 |
500 x 0.5% = RM2.50 |
2.50 |
Travel (e.g. Agoda etc) |
600 |
600 x 0.5% = RM3 |
3.00 |
JomPAY |
200 |
Not Applicable |
0.00 |
Others (Dining, Groceries, Petrol) |
600 |
600 x 0.2% = RM1.20 |
1.20 |
Monthly Eligible Spend |
2,200 |
|
9.20 |
For clarity, JomPay is not eligible for the Cashback as stipulated under section A above.
Q: Are there any changes in annual fees?
A: No. The annual fees remain the same (RM100 for Principal Card, RM50 for Supplementary Card).
Q: What is the definition of retail shopping transactions?
A: Retail shopping transactions refers to the retail transactions performed at the clothing and accessories stores, and/or departmental stores etc.
Q: What is the definition of travel transactions?
A: Travel transactions refers to the transactions performed for hotels, travel agencies and/or airlines.
Q: When is the effective date for the changes?
A: 3 February 2025
Q: Any impact with the transactions performed before the new cashback structure effective date 3 February 2025?
A: No, eligible transactions performed before 3 February 2025 will continue to earn the existing cashback rate.
Thank you.