Revision of Cardholder Agreement with effect from 21 October

Clause 4(d)

Notwithstanding Clause 4(b), the Cardholder may at any time terminate the use of the Card by written notice to the Bank or in the manner as required or allowed by the Bank and return the Card to the Bank after cutting it into two (2). The Bank will block and cancel the Card Account within the prescribed time frame as notified by the Bank to the Cardholder upon receipt of such written notice of termination and the Card cut into two (2). No refund of the annual fee and such other charges and fees paid shall be made.

Notwithstanding any earlier notification of the Cardholder’s intention to cancel or terminate the use of the Card or this Agreement, the Cardholder shall be and shall remain liable for any transaction (authorised or unauthorised) effected through the use of the Card up to the date the Card Account is blocked and cancelled by the Bank in accordance with Clause 4(b) above.

Clause 4(d)

Notwithstanding Clause 4(b), the Cardholder may at any time terminate the use of the Card by written notice to the Bank or in the manner as required or allowed by the Bank. The Bank will block and cancel the Card Account within the prescribed time frame as notified by the Bank to the Cardholder upon receipt of such written notice of termination. No refund of the annual fee and such other charges and fees paid shall be made.

Notwithstanding any earlier notification of the Cardholder’s intention to cancel or terminate the use of the Card or this Agreement, the Cardholder shall be and shall remain liable for any transaction (authorised or unauthorised) effected through the use of the Card up to the date the Card Account is blocked and cancelled by the Bank in accordance with Clause 4(b) above.

Clause 5(a) 
 

Liability for unauthorised transactions

The Cardholder would not be liable for Card-present unauthorised transactions which require PIN verification or signature verification or the use of a contactless card, provided always that the Cardholder has not:

1. acted fraudulently;

2. delayed in notifying the Bank as soon as reasonably practicable after having discovered the loss or unauthorised use of the Card;

3. voluntarily disclosed the PIN to another person;

4. recorded the PIN on the Card or on anything kept in close proximity with the Card;

5. left the Card or an item containing the Card unattended in places visible and accessible to others; or

6. voluntarily allowed another person to use the Card.
    

Where investigations reveal that the Cardholder is found to have acted in any manner set out in items (i) to (vi) above, the Cardholder shall remain liable for the unauthorised transactions whether before or after the Bank’s receipt of the Cardholder’s written confirmation. The Bank’s decision however, shall be deemed final, conclusive and binding on the Cardholder. When the lost or stolen Card is found, the Cardholder agrees not to use the Card so retrieved and shall return the same, cut into two (2), to the Bank immediately upon retrieval of it.

Clause 5(a) 
 

Liability for unauthorised transactions
 

The Cardholder would not be liable for Card-present unauthorised transactions which require PIN verification or signature verification or the use of a contactless card, provided always that the Cardholder has not:

1. acted fraudulently;

2. delayed in notifying the Bank as soon as reasonably practicable after having discovered:

a.  any loss or unauthorised use of the Card; or

b.  any security breach of the Cardholder banking credentials or the loss of a security device;

1. voluntarily disclosed the PIN and banking credentials such as access identity (ID) and passcode to a third party;

2. recorded the PIN on the Card or on anything kept in close proximity with the Card;

3. left the Card or an item containing the Card unattended in places visible and accessible to others; or

4. voluntarily allowed another person to use the Cardand the Cardholder has taken reasonable steps to keep the Cardholder’s security device secure at all times as well as has cooperated with the Bank in the investigation.
    

Where investigations reveal that the Cardholder is found to have acted in any manner set out in items (i) to (vi) above, the Cardholder shall remain liable for the unauthorised transactions whether before or after the Bank’s receipt of the Cardholder’s written confirmation. The Bank’s decision however, shall be deemed final, conclusive and binding on the Cardholder.

Clause 23(b) 

Notwithstanding that the Supplementary Card may bear a different MasterCard and/or Visa Card Account Number and may have a separate assigned credit limit, the Cardholder shall be liable to the Bank for the use of the Supplementary Card under the terms of this Agreement. The Bank shall not hold the Supplementary Cardholder jointly or severally liable for the debts of the Principal Cardholder or Other Supplementary Cardholders but the Supplementary Cardholder remains liable for outstanding balances incurred under his/her Supplementary Card. Upon termination of use of the Card under any circumstances or at the request of the Cardholder the use of all Supplementary Cards shall also be terminated. The Cardholder is required to notify the Bank in writing where the Cardholder wishes to terminate/cancel any one or more of the Supplementary Cards issued.

The said Supplementary Card shall be duly cut into two (2) and returned by the Cardholder to the Bank, failing which the Bank shall be discharged from any liability or losses incurred or suffered as a result of the said Supplementary Card being used by third parties. The termination of the use of the Supplementary Card will not necessarily terminate the use of the Principal Card.

Clause 23(b) 

Notwithstanding that the Supplementary Card may bear a different MasterCard and/or Visa Card Account Number and may have a separate assigned credit limit, the Cardholder shall be liable to the Bank for the use of the Supplementary Card under the terms of this Agreement. The Bank shall not hold the Supplementary Cardholder jointly or severally liable for the debts of the Principal Cardholder or Other Supplementary Cardholders but the Supplementary Cardholder remains liable for outstanding balances incurred under his/her Supplementary Card. Upon termination of use of the Card under any circumstances or at the request of the Cardholder the use of all Supplementary Cards shall also be terminated. The Cardholder is required to notify the Bank in writing where the Cardholder wishes to terminate/cancel any one or more of the Supplementary Cards issued.

The termination of the use of the Supplementary Card will not necessarily terminate the use of the Principal Card.

Clause 48 (a)

The Secured Credit Card is granted to the Cardholder who place a Fixed Deposit (“FD”) which is pledged in favour of the Bank to fully secure the performance of the Cardholder’s obligations under the terms of the Secured Credit Card and this Agreement.

Clause 48 (a)

The Secured Credit Card is granted to the Cardholder who place a Fixed Deposit (“FD”) which is pledged in favour of the Bank to fully secure the performance of the Cardholder’s obligations under the terms of the Secured Credit Card and this Agreement. The Cardholder to abide the obligations covered under the Secured Credit Card terms and Conditions and this Agreement.